Privacy FAQ
 
privacy is crucial at dietrichsurveys 
What information does Dietrich collect?
When you order, we (D Dietrich Associates, Inc, hereafter "Dietrich") need to know your name, contact information, and (if you choose to pay by credit card) your credit card number and expiration date. This allows us to process and fulfill your order, and to keep you informed about current and future surveys.
   
How do you use my information?
We monitor customer traffic patterns and site usage, in aggregate, to help us develop the design and layout of the site. Information collected is used to process orders and to properly identify customers and participants.
   
Will you disclose the information collected to outside parties?
Dietrich reserves the right to compile, analyze and subsequently publish your data, in aggregate with other survey participants. By using our web site, applications and databases, you consent to the collection and use of this information by Dietrich as described here. Dietrich does not sell, trade, or rent your personal information in a format which identifies you individually. Dietrich may release account information when we believe, in good faith, that such release is reasonably necessary to comply with law, to enforce or apply the terms of any of our contractual agreements, or to protect the rights, property or safety of Dietrich, our customers and clients, our end-users, or others.
   
How do you protect my information?
We use a secure server with software (128-bit SSL) that encrypts all information you input before it is transmitted to our database. Furthermore, all of the customer data we collect is protected against unauthorized access.
   
What about "cookies"?
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, and they are used only in conjunction with ordering at Dietrich Surveys. We do not read any information from your computer other than what we request during your shopping cart orders. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still participate in surveys at our site but you will need to accept cookies to order at our shopping cart.
   
How can I update or change my customer information?
You may update or change your customer information by e-mail to customerservice@dietrichsurveys.com. Or call toll free (800) 654-8258 and we will be happy to assist you.
   
What if you change your privacy policy?
We are committed to protecting your privacy. If we decide to change our privacy policy, we will post those changes at our website so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Tell us what you think
D Dietrich Associates Inc welcomes your questions and comments about privacy. Please send e-mail to webmaster@dietrichsurveys.com
© 2005 D. DIETRICH ASSOCIATES INC